Privacy Policy

Introduction

uncereyaza B.V. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our services, or interact with our website at uncereyaza.top.

As a company registered in the Netherlands (Registration Number: C62025632, VAT: NL631520528B01), we comply with the General Data Protection Regulation (GDPR) and all applicable data protection laws in the European Union.

Data Controller

uncereyaza B.V. is the data controller for your personal information. You can contact us using the details provided in the Contact section below.

Data Collection

The data we collect includes personal information you provide directly to us, information we collect automatically when you use our services, and information we receive from third parties. We collect the following types of information:

• Personal identification information (name, email address, phone number, date of birth)
• Membership and account information
• Health and fitness information relevant to our services
• Payment and billing information
• Usage data and facility access records
• Communication records and preferences
• Website usage data through cookies and similar technologies

How We Use Your Information

We explain how we use your information to provide and improve our services, process transactions, and communicate with you. The use of your data is based on the following legal bases under GDPR:

• Contract Performance: To provide gym and café services, process memberships, and fulfill our obligations
• Legitimate Interest: To improve our services, ensure facility security, and conduct business operations
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

Specifically, we use your information to:

• Provide access to our gym facilities and café services
• Process payments and manage your membership
• Deliver personal training and wellness services
• Send important updates about our services and policies
• Improve our facilities and develop new services
• Ensure the safety and security of our premises
• Comply with health and safety regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, IT support, etc.)
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Specifically:

• Membership information: Retained during active membership and up to 7 years after termination for legal and tax purposes
• Health and fitness data: Retained during membership and up to 3 years after termination
• Financial records: Retained for 7 years as required by Dutch law
• Marketing communications: Until you withdraw consent or we no longer have a legitimate interest
• Website usage data: Typically retained for 2 years unless deleted sooner

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing that relies on your consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure facility access systems and monitoring
• Regular backups and disaster recovery procedures

Cookies and Website Data

Our website uses cookies and similar tracking technologies. For detailed information about our cookie practices, please refer to our Cookie Policy.

International Data Transfers

As a Netherlands-based company, we primarily process data within the European Economic Area (EEA). Any transfers outside the EEA will be conducted with appropriate safeguards in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your country of residence.

Contact

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at: